COVID-19 has accelerated the shift in shopping behavior in such drastic ways that the retail industry is now at a turning point. A retailer’s success...
Where Does Luxury Go From Here?
The luxury industry continues to suffer from the COVID-19 induced global economic crisis. The Boston Consulting Group (BCG) has predicted that global luxury sales will...
COVID-19’s Impact on Luxury
The $380 billion luxury industry enjoyed years of success, its growth spurred by the creation of new luxury goods like high-end sneakers and casual wear,...
Holiday Shopping Amidst a Pandemic
The usual stampede of shoppers clambering to grab discounted items was absent from stores this year due to COVID-19. Instead, consumers spent less and bought...
Gen Z’s Divorce with Brands
It goes without saying that COVID-19 has fundamentally changed every aspect of our lives. Generation Z, those born roughly between...
Brand Resiliency in a Tumultuous Market
Overall, brand trust has taken a hit during the coronavirus pandemic. Consumers are warier of personal safety and expect companies to prioritize pandemic-related concerns over...
Climate Change? COVID-19? How Can Vulnerable Supply Chains Survive?
The rapidly growing threat of climate change and the global pandemic caused by COVID-19 have both served to highlight acute vulnerabilities in supply chains. Disrupted...
Winners and Losers at Retail. How COVID has Shifted Priorities.
The retail industry was already under siege by e-commerce, a trend threatening both small mom-and-pop shops and large mall owners alike. Since COVID-19 entered the...
Retailers’ Drive to Customize: Has It Shifted in the Wake of the Pandemic?
In 2019, retailers were touting personalization as one of the most effective ways to attract customers. According to the Boston Consulting Group (BCG) in collaboration...
For Retailers, COVID-19 has Increased the Consumer’s Expectation of Convenience
The meaning of convenience has shifted over the years from department stores in the early 1900s to shopping malls in the 50s to the evolution...